Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days. We do not process orders on weekends or holidays.

Domestic Shipping (US) Standard shipping: 5–7 business days. Expedited options are available at checkout.

International Shipping We ship to select international destinations. Delivery takes 10–21 business days. Customers are responsible for any customs fees or import duties.

Order Tracking Once your order ships, you'll receive a confirmation email with your tracking number.

Lost or Damaged Orders Contact us within 7 days of your expected delivery date.

Questions? 📧 pawducts4pets@sudomail.com 📞 (346) 636-7774 Monday–Friday, 9:00 AM–5:00 PM CST | Response time: 1–2 business days